We stand behind our product 100%, but we understand that it cannot work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the VegasHero products unusable, we will be happy to consider offering a refund.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 30 days of the purchase of the plugin.
- Your issue(s) comes from not being able to install the theme and/or plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
- No refunds will be granted after the first 30 days of the original purchase whatsoever.
- Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
- No refunds can be processed due to claims based on game availability issues at anytime.
- No refunds will be given on Unlimited lifetime license purchases
By purchasing theme(s) and/or plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgement or legal actions.